EyezOn Forum

Hello!

I have an EnvisaLink 3, that's working great for arming, disarming and otherwise managing a Vista 20P. However, I can't seem to get any alerts sent to my two contacts, either via email or text (vtext.com). I've tried removing and readding the contacts, and the contacts have been verified.

Does anyone have any ideas on how to resolve this?

check your spam boxes and try an email account with a totally separate isp.

I tried this, plus I control my own mail server. None of my contacts receive alerts.

Maybe related: the event log shows blank. No arms, disarms or alarms logged.

you sure the panel is actually connecting to the servers ?

I can view the status on line, as well as arm and disarm it. by online I'm referring to the eyez on website not the local interface.

it sure seems to me like it is working, I'm just missing the events and alerts.

You aren't receiving any alerts because you haven't programmed your panel to send any. Have a look at the programming instructions and pay specific attention to the LRR *29 option. As well, remember to add to programm all the events that you want to receive.

https://www.eyez-on.com/EZMAIN/evl3honeywell.php

That did it! Thank you! I had a really hard time finding any documentation on the setup, so I was just making it up as I went. This page resolved the issue!