Vista 20P/EnvisaLink 3/Pager support
Posted: Mon Jan 28, 2013 9:23 pm
I recently replaced my really old Vista 20P with a fresh v9.12 model, and added the EnvisaLink 3 at the same time.
The old system, if it had an alarm situation, would simply call my cell # by using the Pager 1 Phone No. option (*160). The house calling me was enough to tell me the alarm had been tripped, but not how.
With the new Vista 20P/EnvisaLink 3 setup, I can now get an email with full details. Yippee! And, I can even get a nice SMS message to my cell with the same information. Double Yippee!
Unfortunately there is sometimes a long delay (10 to 15 minutes) before the SMS message reaches me through my cell provider.
So now I want the best of both worlds. I want the Vista 20P to still call me (Pager 1?) and still send email and SMS.
My problem is that during testing, I can trip my home alarm and perhaps half the time the system will call my cell #, othertimes not. But I will always get the email and the SMS.
Has anyone else had this need and have it working? I believe all the appropriate field settings are correct, since it does work sometimes. Perhaps some timing issue?
The old system, if it had an alarm situation, would simply call my cell # by using the Pager 1 Phone No. option (*160). The house calling me was enough to tell me the alarm had been tripped, but not how.
With the new Vista 20P/EnvisaLink 3 setup, I can now get an email with full details. Yippee! And, I can even get a nice SMS message to my cell with the same information. Double Yippee!
Unfortunately there is sometimes a long delay (10 to 15 minutes) before the SMS message reaches me through my cell provider.
So now I want the best of both worlds. I want the Vista 20P to still call me (Pager 1?) and still send email and SMS.
My problem is that during testing, I can trip my home alarm and perhaps half the time the system will call my cell #, othertimes not. But I will always get the email and the SMS.
Has anyone else had this need and have it working? I believe all the appropriate field settings are correct, since it does work sometimes. Perhaps some timing issue?