EyezOn Forum

I have the Envisalink 3 card installed in a Vista 20 system. It seems to work fine. I can control the system from both the local network and the Eyez-on site. I am also getting email notices when an alarm occurs, but it is a bit slow--maybe 10 minutes. I want to enable the text messaging, and when I set it up, it sends the text and I respond with the pin, and that works, but still no text message. What am I doing wrong?

Thanks, Steve, I wish it was that easy. I have done all the steps that you outline, about 5 times. I get the email alerts, no problem. I get the test text, supply pin number, and I get confirmation. I have done the same enable, assign items, but no text.

When you are on step 2 you need to pick the tab that corresponds with your text messaging.

Send your information to support and we can log at the alert transmit logs.

For those of you following this thread, I finally can get texts. The problem did not lie with Eyez-on or with their web site, or with my system. It was the inability of my cell phone carrier to interpret the texts that eyez-on was sending. Eyez-on said to have the cell phone service turn on "email detect". Well, it took three phone calls to service, but they finally figured it out, and as of this morning, I am getting text alerts. Yay!