Alerts are not Received, But Can Arm/Disarm

[umchem]

Hi All,

I have a Envisalink 3 connected to a Vista 15P. I can arm and disarm events, but when I test and trigger the alarm, I do no receive any notifications! Nothing via SMS or email.

I've followed the instructions for the ademco, to enable the keypad, etc. and still no luck?????

Any suggestions anyone??

[smyers119]

Please look for similar topics before posting a problem.....

http://forum.eyez-on.com/FORUM/viewtopi ... 93576ec469

[smyers119]

And if you have done all of that then look at this topic to figure out how to enable notifications to your phone/email.

http://forum.eyez-on.com/FORUM/viewtopi ... 93576ec469

[umchem]

Yep, reviewed all those prior to posting. I simply do not get alerts, although they are visible through the http site.

[smyers119]

Then you are doing something wrong...go through the notifications again.

[ehennen]

Yep, this is the same problem I am having. I talked with service at US Cellular yesterday, and they confirmed I had a bunch of texts that their system thought it had passed to my phone, but I didn't get them. I got all their test texts, both sms and mms, but I can't get texts from Eyez-on, even tho I do get the "send Pin" text. US Cellular has written up a work order on my problem.