Moving from Alarm Company monitoring to EnvisaLink FC error

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corporate_gadfly
Posts: 6
Joined: Mon Mar 04, 2013 2:37 pm

Moving from Alarm Company monitoring to EnvisaLink FC error

Post by corporate_gadfly »

Just setup an EnvisaLink3 connected to an ADT Safewatch Pro 3000 EN (which is a rebranded Ademco/Honeywell Vista 20p).

Noticed an FC failure on the keypad after a couple of hours of operation. I had earlier disconnected the phone cable from the RJ31X next to the security panel. FC stands for some sort of communication failure. Since I was monitoring with an ADT central station, I'm guessing the system was trying to call home after the power was interrupted to the system (which I installed the EnvisaLink).

*41* and *42* can be used to clear out the primary and secondary phone numbers, which I did.

Can anyone advise if I should have done anything different?
smyers119
Posts: 135
Joined: Fri Mar 08, 2013 10:36 am

Re: Moving from Alarm Company monitoring to EnvisaLink FC er

Post by smyers119 »

Do you still have an FC error? you might have to clear out the account numbers as well.
-Steve
MyersIT
corporate_gadfly
Posts: 6
Joined: Mon Mar 04, 2013 2:37 pm

Re: Moving from Alarm Company monitoring to EnvisaLink FC er

Post by corporate_gadfly »

smyers119 wrote:Do you still have an FC error? you might have to clear out the account numbers as well.
The FC error cleared out after applying the *41* and *42* settings.
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