Zone Labels 28-64 not working

Information and support for EnvisaLink modules.

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villagegeek
Posts: 8
Joined: Mon Mar 05, 2012 10:18 pm

Zone Labels 28-64 not working

Post by villagegeek »

I recently upgraded to a EVL-3. My zone labels for zones 28-64 just appear as a zone number.
Zone : 38 -
instead of
Zone : 3 - Basement Door:

Anyone know if I did something wrong or is there something else going on?

Thanks
mtbdave
Posts: 4
Joined: Sat Nov 09, 2013 9:55 am

Re: Zone Labels 28-64 not working

Post by mtbdave »

Have you figured this out? I have the same thing happening except it's from zone 10 and up on mine.
villagegeek
Posts: 8
Joined: Mon Mar 05, 2012 10:18 pm

Re: Zone Labels 28-64 not working

Post by villagegeek »

In my case it's still not working. I received the following response to my trouble ticket on 5/4/13

"I've forwarded this on to the portal developers.Thanks for bringing this to our attention."
GrandWizard
Posts: 2319
Joined: Tue Nov 16, 2010 4:08 pm

Re: Zone Labels 28-64 not working

Post by GrandWizard »

I responded to you a day later. The issue is that you have a duplicate zone label, 27 in your case, and that is causing some grief. I deleted one of the entries for you and now it is working.

mtdave: Maybe you have the same problem? I can't check as I don't know who you are.
villagegeek
Posts: 8
Joined: Mon Mar 05, 2012 10:18 pm

Re: Zone Labels 28-64 not working

Post by villagegeek »

GrandWizard,

Sorry, I never got a 2nd response.
It's working great now. Thank You!!!!!
mtbdave
Posts: 4
Joined: Sat Nov 09, 2013 9:55 am

Re: Zone Labels 28-64 not working

Post by mtbdave »

Thanks!!! That was it, I had a duplicate zone and didn't have notice it (zone 8)

Thanks, I really appreciate the support

Dave
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