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No Reporting

Posted: Fri May 03, 2013 11:42 pm
by DeanRobinson
I have everything setup on my panel and Envisalink-3 I am very impressed with it overall. In fact I am ordering another one tomorrow for my other house.

The only quirke I see once in a while is that I don't get the notification "Text Or Email" of an event or occurrence.

It's like the server wasn't able to send it, Maybe heavy traffic or something. Just wondering if anyone else see's this sometimes.

Thanks!
Dean

Re: No Reporting

Posted: Sat May 04, 2013 8:20 am
by smyers119
the EVL servers always send it out, the question would be i your text/email servers are passing it on to you.

Re: No Reporting

Posted: Sat May 04, 2013 10:33 am
by GrandWizard
If you've programmed your account to receive a text or email for an event, it is ALWAYS sent. In all cases it is the ISP or cellphone carrier that is either blocking, or dropping the alerts.

Re: No Reporting

Posted: Sat May 04, 2013 7:55 pm
by DeanRobinson
I tried a test yesterday, I setup 2 different texting SMS gateways, Text Free "Pinger" And Text Now

Then I created some conditions to send the messages, Sometimes both texting Apps. received the notifications within as few Secs. of each other. However a couple of times I never received any text on Text Free "Pinger" or it was delayed, But the Text Now did send most of all messages of the the test's I ran.

So for now I am going to leave both SMS texting software on my Iphone to monitor everything. For now I will say Text Now is the better choice.

Thanks!
Dean