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Zone Reporting labels
Posted: Sat Nov 09, 2013 10:01 am
by mtbdave
I am having an issue showing the zones reporting properly, anything over zone 9 doesn't show the label just the zone # (no description). I have 2 partitions, both seem to work ok as far as arm and disarm, but the 2nd partition doesn't show any activity even though I have zones assigned to the 2nd partition. They show up on partition 1 but without the labels.. anyone have any suggestions? I have searched the forum and can't find any answers. Help appreciated.
Re: Zone Reporting labels
Posted: Sun Nov 10, 2013 11:11 am
by GrandWizard
By the lack of response I think we can assume your problem is specific to your account. Submit a support request and we can take a look at your configuration.
Re: Zone Reporting labels
Posted: Thu Nov 21, 2013 10:46 am
by alzgarvin
I am having the same issue. I have 4 partitions and all the zones show up under partition 1. I can submit a help request if needed, but evidently this is not an isolated case. My system was set up by an alarm company so maybe they did not configure something correctly ? I too can arm and disarm the seperate partitions.
Re: Zone Reporting labels
Posted: Thu Nov 21, 2013 11:23 am
by GrandWizard
No, this user had a different problem. From your description it sounds like you didn't assign your zones to your other partitions in the zone label definitions. Refer to your Envisalink primer for more information.
Re: Zone Reporting labels
Posted: Thu Dec 05, 2013 12:02 am
by mtbdave
I fixed my problem.. I had 2 zones labeled the same, maybe check to see that the labels are all unique. Made my issues go away!