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Email alerts some hours late

Posted: Mon Nov 11, 2013 8:58 pm
by Pablo
Hi, I have a issue with my account regarding email notifications because I have push email working fine until now but some days ago I receive emails but 5 or more hours late
I try to change time zone but I think is not the problem
This issue is with my contact only, I have some contacts more and works
Ok

Anyone have this issue?

Thank you
Pablo

Re: Email alerts some hours late

Posted: Tue Nov 12, 2013 10:43 am
by GrandWizard
Generally this is an issue with your email provider but if you submit at tech support request we can pull the mail logs for you.

Re: Email alerts some hours late

Posted: Tue Nov 12, 2013 11:37 am
by Pablo
Hi GrabnWizard,

Incredibly but from this morning emails are on exact time!
I think like you about email provider, I'll change it
thank you!