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No text

Posted: Sat Nov 28, 2015 4:57 pm
by Robbed twice
My system has worked without fail since it was installed in early 2015. Now for the last 3 days I am not receiving text on my phone or my wife's phone when the system is armed. When the system is disarmed the text are received? Any help would be appreciated, thanks.

Re: No text

Posted: Mon Nov 30, 2015 9:52 am
by Robbed twice
For everyone that is clueless to the issue I had, support explained the problem. There was a change in how closing is reported. To get alerts back you now have to select " Append Arming Mode" for the contact you want to alert, end of problem.

Re: No text

Posted: Mon Nov 30, 2015 10:06 am
by GrandWizard
This was fixed actually. It wasn't meant to apply to Honeywell users, just DSC users. It also only applied to Honeywell users who "quick-armed" or "armed with FOB".