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Monitoring service EYEZ-ON or 3rd party suggestions

Posted: Mon Mar 21, 2016 10:35 am
by nutshellml
Morning all... So I'm debating (more like planning) to sign up for a monitoring service. While the alerts are great, we feel more comfortable knowing that someone will respond in an emergency. With that said, can you all recommend a monitoring service? How is the EYEZ-ON, I have heard great things. Also any other monitoring services? I have tried GEOARM, but they advised that they don't support ENVISALINK/EVL for their IP monitoring. Any info is appreciated. THANKS!

Re: Monitoring service EYEZ-ON or 3rd party suggestions

Posted: Mon Mar 21, 2016 12:03 pm
by DaveSin
Alarm Relay is probably one of the larger Monitoring Company in the US and they can do IP Monitoring via the EnvisaLink 3/4. You will be required to pay Alarm Relay a one-time EnvisaLink "Unlock" fix Fee of about $40-$45, in addition to the $35 initial administrative fee.

http://alarmrelay.com/best-alarm-monito ... e-pricing/

Re: Monitoring service EYEZ-ON or 3rd party suggestions

Posted: Mon Mar 21, 2016 1:56 pm
by nutshellml
So I spoke w/ Alarm Relay, it's $8.95 p/month + $80 activation vs. Eyez-On $8.99 + $49 activation. Eeyz-On is out of Canada, but that should not matter when it comes to the monitoring. Both are U/L so I guess it just comes down to price??

Re: Monitoring service EYEZ-ON or 3rd party suggestions

Posted: Tue Mar 22, 2016 1:03 am
by Flyct
I had eyeon's monitoring for about a year then went to Alarm Relay. Eyezon central station was fine.

The reason I changed was I wasn't totally comfortable with only IP monitoring and wanted to add cellular.

My experience with Eyezon monitoring service was fine for response to alarms but billing and customer service response was not very good. Alarm Relay customer service is more organized.

With Alarm Relay w/cellular add on I have 3 ways that panel communicates with the central station. It uses standard phone line, Internet and cellular. The Alarm Relay cost for IP/Cellular and phone line monitoring is $15.95/mo. I purchased a CDMA cellular communicator directly from them. GSM signal is horrible at my home so I went with CDMA using an IPDATATEL CBAT communicator.

Re: Monitoring service EYEZ-ON or 3rd party suggestions

Posted: Tue Mar 22, 2016 1:04 am
by Flyct
I had eyeon's monitoring for about a year then went to Alarm Relay. Eyezon central station was fine.

The reason I changed was I wasn't totally comfortable with only IP monitoring and wanted to add cellular.

My experience with Eyezon monitoring service was fine for response to alarms but billing and customer service response was not very good. Alarm Relay customer service is more organized.

With Alarm Relay w/cellular add on I have 3 ways that panel communicates with the central station. It uses standard phone line, Internet and cellular. The Alarm Relay cost for IP/Cellular and phone line monitoring is $15.95/mo. I purchased a CDMA cellular communicator directly from them. GSM signal is horrible at my home so I went with CDMA using an IPDATATEL CBAT communicator.