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"closed" times inconsistent on local vs portal

Posted: Wed Feb 08, 2012 10:35 am
by nlmike
Hi,

On the local Web interface for Envisalink, "CLOSED" times for zones seem to wrap back to zero when too long.

For instance, Eyes-On portal is reporting "Zone : 2 - CLOSED : 56 Hours Ago", but my local Envisalink Web page says "CLOSED: 1 Hour ago" when I mouse over the zone number.

The time reported by the portal is the correct one.

Thanks,
Mike

Re: "closed" times inconsistent on local vs portal

Posted: Wed Feb 08, 2012 10:56 am
by GrandWizard
Hi, this isn't normal. Could you email your details including screen shots, if possible, to esupport@eyez-on.com. We can help you there.

Re: "closed" times inconsistent on local vs portal

Posted: Thu Feb 09, 2012 1:32 pm
by GrandWizard
The firmware group confirms that this is a bug. It will be addressed in the next release.

Thanks for pointing this out.