EyezOn Forum

I have a DSC 1555 and installed a EnvisaLink 4. Using the website and mobile link I can arm the system, but I can't disarm it.
I have used both the keypad code and installers code.
The system will beep, the red arm light will turn off for a second then the red light returns and the system is still armed.
Thanks for any help you can provide.
Ken

Can you disarm locally with that same code? You can't use the installer code to disarm a DSC security panel.

Sorry for the delay. Yes I can disarm locally with the same code.