EyezOn Forum

I am working with a customer that his Vista20p keeps showing a long range radio failure. We have the EVL-3 set-up to use keypad address 17 on partion 1. We also have location 29 enabled. If I disable this location long range failure goes away. I can arm/disarm system no problem and receive messages for alarms but not open/closing report. If I re-enable location 20 I get the opening and closing reports but the failure comes back.

Anything for me to check would be great!
thanks.

It sounds like you have enabled LRR "shadowing" on your main Envisalink page. That would cause this issue.

I do think this was enabled. I will check. thanks.

That was the problem. Thank you for your help.