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Zone Labels 28-64 not working

Posted: Tue Apr 30, 2013 12:18 pm
by villagegeek
I recently upgraded to a EVL-3. My zone labels for zones 28-64 just appear as a zone number.
Zone : 38 -
instead of
Zone : 3 - Basement Door:

Anyone know if I did something wrong or is there something else going on?

Thanks

Re: Zone Labels 28-64 not working

Posted: Sun Nov 10, 2013 8:24 am
by mtbdave
Have you figured this out? I have the same thing happening except it's from zone 10 and up on mine.

Re: Zone Labels 28-64 not working

Posted: Sun Nov 10, 2013 1:22 pm
by villagegeek
In my case it's still not working. I received the following response to my trouble ticket on 5/4/13

"I've forwarded this on to the portal developers.Thanks for bringing this to our attention."

Re: Zone Labels 28-64 not working

Posted: Mon Nov 11, 2013 1:02 pm
by GrandWizard
I responded to you a day later. The issue is that you have a duplicate zone label, 27 in your case, and that is causing some grief. I deleted one of the entries for you and now it is working.

mtdave: Maybe you have the same problem? I can't check as I don't know who you are.

Re: Zone Labels 28-64 not working

Posted: Mon Nov 11, 2013 1:12 pm
by villagegeek
GrandWizard,

Sorry, I never got a 2nd response.
It's working great now. Thank You!!!!!

Re: Zone Labels 28-64 not working

Posted: Mon Nov 11, 2013 9:25 pm
by mtbdave
Thanks!!! That was it, I had a duplicate zone and didn't have notice it (zone 8)

Thanks, I really appreciate the support

Dave