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KEYB LED stay OFF Envisalink 3
Posted: Wed Jun 26, 2013 11:58 am
by JPRioux
I own an Ademco VISTA 15P dated 2002. KEYB LED still off, all others LED are OK. I have double check the wiring and it is correct: RED connected to + terminal, black to - terminal, yellow to DATA out (terminal 7), green to DATA in (terminal 6). Unabled keypad in VISTA program. The KEYB light always OFF, I have registered the module and can access to it but cannot communicate with panel. What is wrong?
Re: KEYB LED stay OFF Envisalink 3
Posted: Wed Jun 26, 2013 12:19 pm
by GrandWizard
Submit a tech support request from your portal account. It sounds like your module isn't downloading the proper firmware.
Re: KEYB LED stay OFF Envisalink 3
Posted: Wed Jun 26, 2013 1:43 pm
by JPRioux
I've submit a tech support. In the meantime, how can I download and install the proper firmware?
Re: KEYB LED stay OFF Envisalink 3
Posted: Sun Jun 30, 2013 1:17 pm
by JPRioux
I got an answer from the tech support and everything is perfect
Thank's
Re: KEYB LED stay OFF Envisalink 3
Posted: Sun Mar 16, 2014 3:43 pm
by rangel_alex
JPRioux wrote:I got an answer from the tech support and everything is perfect
Thank's
Do you mind sharing the solution? I am having the same problem.
Thanks!