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Clearing old history on alerts

Posted: Mon Oct 28, 2013 10:24 am
by glockman49
Does anyone know how to clear old alert history from the web site for the Envisalink 3 ?

Re: Clearing old history on alerts

Posted: Mon Oct 28, 2013 10:33 am
by GrandWizard
It's not possible right now but it is on the "to-do" list. We wanted to give people the option of downloading the archive as well as deleting the event list.

Re: Clearing old history on alerts

Posted: Mon Oct 28, 2013 10:40 am
by glockman49
Hopefully that gets built soon. I had my alarm serviced today and the tech cause a ton of alarms.

Re: Clearing old history on alerts

Posted: Mon Oct 28, 2013 11:28 am
by GrandWizard
Well if you want your log erased, send a tech support request from your portal account and ask for the log to be deleted. We can always do this for you as a one-off.